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Crisp – Live Chat and Chatbot v0.48

Crisp Live Chat is a free and beautiful chat for your website. This is the ultimate free Live Chat plugin for WordPress if you want to grow your email list, generate leads, and enhance your customer r...

Plugin Auditor is an independent service and is not affiliated with, endorsed by, or sponsored by Crisp or its developer. Disclaimer.

  • Audit coverage Not yet audited newest version pending
  • On Plugin Auditor since Sep 12, 2026
  • Last audited Sep 12, 2026

Compatibility & requirements

The PHP and WordPress versions this plugin needs, and how current its version support is.

  • Requires PHP 5.3+
  • Requires WordPress 3.0.1+
  • Tested up to WP 5.1 WP 7.1.3 is current
  • Version adoption 74% run the current version

Audit scores by category

125 checks

How this plugin scores across the six areas we audit, from security to accessibility.

  • 102 Passed
  • 17 Warnings
  • 6 Failed
Security 78/100
Needs Improvement

29 of 37 checks passed.

Code Quality 79/100
Needs Improvement

48 of 61 checks passed.

Performance 100/100
Excellent

12 of 12 checks passed.

Compatibility 67/100
Needs Improvement

4 of 6 checks passed.

Privacy 100/100
Excellent

3 of 3 checks passed.

Accessibility 100/100
Excellent

6 of 6 checks passed.

Code footprint

How much code ships in this plugin, and the file types that make it up.

View in detail

ZIP file size

1.6 MB

1.7 MB unzipped

Total files

10

across all file types

Lines of PHP

216

in 1 files Small

File types

  • PNG
  • CSS
  • PHP
  • MD
  • Other

Top issues

The most important findings from the latest audit, ordered by severity.

  • 0 Critical
  • 34 High
  • 13 Medium
  • 7 Low

This is a preview of notable findings. Full file-level results, line numbers and code context are in the scan.

View full report

How scores changed across versions

Across 3 audited versions of Crisp – Live Chat and Chatbot, The largest regression was in Code Quality (-3). The codebase grew 1% in size.

Audited 0.22 → 0.25 · 3 versions

0 50 100 0.25

How issues changed across versions

Findings by severity for each audited version, so you can see which issues were fixed over time.

0 30 60 0.25

Download momentum

How fast this plugin is being installed lately, and whether that pace is rising or slowing.

Last 7 days

516

downloads

Today

58

downloads

Week over week

+18%

vs previous week

Month over month

−28%

vs previous month

Download trend: Declining. Abandonment risk: High.

Version intelligence

26% of installs run an older version

≈ 5.1K+ sites on a lower-scoring version.

  • Other
  • v0.47
  • v0.48

Ratings

73 ratings on WordPress.org

  • 5 64
  • 4 1
  • 3 2
  • 2 1
  • 1 5

Maintenance & history

How actively this plugin is kept up, from its last update to its release history.

Last updated

16 mo ago

Jun 7, 2019

Release cadence

~ every 140 days

average between releases

Total releases

3

since Aug 2018 · 8 yrs

Contributors & developers

The people credited with building and maintaining this plugin.

  • crisp Maintainer
  • crisp Committer
  • crisp.chat Contributor Past

Running Crisp in Your Site?

Our latest audit of Crisp v0.48 flagged 54 issues. Scan your own copy to see each one with its exact file, line number, and a recommended fix.

Crisp and its trademarks are used only to identify the plugin analyzed and remain the property of their owners. This is an independent Plugin Auditor audit, not affiliated with, sponsored by, or endorsed by the plugin's developer. Metadata may come from WordPress.org; scores, findings, classifications, and visualizations are independently generated by Plugin Auditor. Full disclaimer.