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Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist v1.8.3

Bit Assist makes it easy for your website visitors to quickly connect with your business through their preferred messaging apps, including WhatsApp chat, Facebook Messenger chat, Telegram chat, Instag...

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  • Audit coverage Up to date 30 versions audited
  • On Plugin Auditor since Sep 14, 2026
  • Last audited Sep 14, 2026

Compatibility & requirements

The PHP and WordPress versions this plugin needs, and how current its version support is.

  • Requires PHP 7.4+
  • Requires WordPress 5.1+
  • Tested up to WP 7.0 WP 7.1.3 is current
  • Version adoption 51% run the current version

Audit scores by category

125 checks

How this plugin scores across the six areas we audit, from security to accessibility.

  • 104 Passed
  • 17 Warnings
  • 4 Failed
Security 92/100
Excellent

34 of 37 checks passed.

Code Quality 77/100
Needs Improvement

47 of 61 checks passed.

Performance 67/100
Needs Improvement

8 of 12 checks passed.

Compatibility 100/100
Excellent

6 of 6 checks passed.

Privacy 100/100
Excellent

3 of 3 checks passed.

Accessibility 100/100
Excellent

6 of 6 checks passed.

Code footprint

How much code ships in this plugin, and the file types that make it up.

View in detail

ZIP file size

808.8 KB

2.4 MB unzipped

Total files

249

across all file types

Lines of PHP

3,763

in 43 files Medium

File types

  • PHP
  • SVG
  • OTHER
  • PNG
  • Other

Top issues

The most important findings from the latest audit, ordered by severity.

  • 0 Critical
  • 3 High
  • 12 Medium
  • 28 Low

This is a preview of notable findings. Full file-level results, line numbers and code context are in the scan.

View full report

How scores changed across versions

Across 30 audited versions of Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist, Compatibility improved the most (+33). No category regressed over this span. The codebase shrank 63% in size.

Audited 1.4.1 → 1.8.3 · 30 versions

0 50 100 1.4.1 1.5.3 1.6.1 1.8.3

How issues changed across versions

Findings by severity for each audited version, so you can see which issues were fixed over time.

0 168 335 1.4.1 1.5.3 1.6.1 1.8.3

Download momentum

How fast this plugin is being installed lately, and whether that pace is rising or slowing.

Last 7 days

367

downloads

Today

36

downloads

Week over week

−40%

vs previous week

Month over month

−69%

vs previous month

Download trend: Declining. Abandonment risk: None.

Version intelligence

49% of installs run an older version

≈ 4.9K+ sites on a lower-scoring version.

  • Other
  • v1.4
  • v1.5
  • v1.6
  • v1.7
  • v1.8

Ratings

111 ratings on WordPress.org

  • 5 106
  • 4 1
  • 3 0
  • 2 1
  • 1 3

Maintenance & history

How actively this plugin is kept up, from its last update to its release history.

Last updated

1 mo ago

Jul 29, 2026

Actively maintained

Release cadence

~ every 22 days

average between releases

Total releases

35

since Feb 2023 · 3 yrs

Contributors & developers

The people credited with building and maintaining this plugin.

Running Chat Widget in Your Site?

Our latest audit of Chat Widget v1.8.3 flagged 43 issues. Scan your own copy to see each one with its exact file, line number, and a recommended fix.

Chat Widget and its trademarks are used only to identify the plugin analyzed and remain the property of their owners. This is an independent Plugin Auditor audit, not affiliated with, sponsored by, or endorsed by the plugin's developer. Metadata may come from WordPress.org; scores, findings, classifications, and visualizations are independently generated by Plugin Auditor. Full disclaimer.